FPC Careers

About the Role

Flight Path Creative is seeking an experienced, highly organized, and strategic Senior Account & Project Manager to lead client relationships and oversee the successful execution of marketing, advertising, branding, and digital projects.

This role is ideal for a proactive professional who combines strong client service skills with exceptional project management and strategic marketing insight. You will serve as a primary point of contact for clients, translating business goals into actionable marketing initiatives while managing timelines, budgets, resources, and deliverables.

The ideal candidate is a confident communicator, thoughtful problem-solver, and natural leader who can balance big-picture strategy with day-to-day details in a fast-paced agency environment.

Key Responsibilities

Account Management & Client Relationships

• Serve as a trusted strategic partner and primary point of contact for assigned clients.
• Build and maintain strong, long-term client relationships through proactive communication, responsiveness, and consistent follow-through.
• Develop a deep understanding of client businesses, industries, audiences, objectives, and marketing challenges.
• Lead client meetings, presentations, status updates, and strategic planning discussions.
• Identify opportunities to expand client relationships, recommend additional services, and support account growth.
• Develop and communicate marketing recommendations aligned with client goals, budgets, and business priorities.
• Manage client expectations, navigate challenging conversations, and resolve issues professionally.

Project Management & Execution

• Lead projects from initial discovery and planning through creative development, production, delivery, and evaluation.
• Develop and maintain project scopes, timelines, budgets, schedules, and resource plans.
• Coordinate with the Managing Director of Creative and Technology to lead internal teams, including creative, design, web development, digital marketing, media, content, photography, and video.
• Establish clear project objectives, responsibilities, milestones, and approval processes.
• Manage multiple projects and competing priorities while maintaining quality, efficiency, and attention to detail.
• Monitor project progress, identify potential challenges, and proactively communicate adjustments.
• Ensure deliverables meet client expectations, project requirements, established timelines, and agency standards.
• Manage revisions, feedback, approvals, and scope changes to keep projects on track and within budget.
• Maintain accurate project documentation, status reports, and account records.

Marketing Strategy & Agency Collaboration

• Contribute to the development of integrated marketing and advertising strategies across digital and traditional channels.
• Understand how branding, website development, SEO, paid media, social media, content, and other marketing tactics work together to achieve client objectives.
• Translate strategic direction into clear creative briefs and actionable project plans.
• Collaborate with agency leadership and team members to develop effective, compelling solutions for clients.
• Monitor campaign performance and project outcomes, helping identify opportunities for improvement.
• Stay informed about marketing trends, emerging technologies, digital platforms, and evolving client needs.

Leadership & Business Operations

• Provide guidance, direction, and accountability throughout the project lifecycle.
• Help prioritize workloads and allocate resources in collaboration with agency leadership.
• Maintain visibility into project status, team capacity, deadlines, and potential roadblocks.
• Support accurate project estimates, budget tracking, invoicing coordination, and profitability.
• Identify opportunities to improve agency workflows, communication, project management systems, and client service processes.
• Contribute to a collaborative, accountable, and solutions-oriented agency culture.

Qualifications

• 5+ years of experience in account management, project management, marketing, advertising, or a related agency environment.
• Demonstrated success managing client relationships and complex, multi-disciplinary projects.
• Strong understanding of integrated marketing, advertising, branding, and digital communications.
• Exceptional organizational, planning, prioritization, and time-management skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to manage multiple accounts and projects simultaneously in a deadline-driven environment.
• Experience managing budgets, scopes of work, timelines, and project resources.
• Strong problem-solving skills and the confidence to make decisions, resolve issues, and manage competing priorities.
• Proficiency with project management tools, digital collaboration platforms, and standard business software.
• A proactive, self-directed approach with a strong sense of ownership and accountability.
• Ability to work effectively with creative professionals, technical teams, agency leadership, and clients.

Preferred Qualifications

• Experience working at a full-service marketing or advertising agency.
• Familiarity with website design and development, SEO, paid search, paid social, media planning and buying, branding, video, and content production.
• Experience with project management platforms, CRM systems, and digital reporting tools.
• Experience contributing to account growth, strategic planning, and client retention.
• A background in marketing, communications, business, or a related field.

What Success Looks Like

• Clients view you as a trusted partner who understands their business and proactively anticipates their needs.
• Projects are organized, well communicated, delivered on time, and managed within established budgets.
• Internal teams have the information, direction, and resources needed to do their best work.
• Potential challenges are identified early and resolved before they become larger issues.
• Client relationships grow through strategic recommendations, strong service, and measurable value.
• Agency leadership has clear visibility into project status, account health, workload, and profitability.
• You contribute to a positive team environment and continuously improve how the agency works.

The Ideal Candidate

You are equal parts relationship builder, strategic thinker, and project leader. You enjoy working with clients, understand the creative process, and know how to bring structure to complex projects without slowing down great ideas. You take ownership, communicate clearly, anticipate what comes next, and bring a calm, solutions-focused approach to challenges.

You are comfortable operating independently, collaborating across disciplines, and balancing client priorities with agency resources and business objectives.

If you thrive at the intersection of marketing strategy, client service, and project execution, we’d love to hear from you.

Apply Now